Setpoint Services LLC

Commercial Refrigeration Repairs and Installs

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Austin Texas and Surrounding Areas

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    5.0
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    Joe
    23:22 27 Apr 25
    I had a great experience with Setpoint Services and their technician, Tito. He showed up right on time, was professional, and worked hard until he fully diagnosed and fixed the issue with my cold plunge. Tito didn’t rush through the job — he took the time to get everything right and made sure I was comfortable with the repairs. Even after the service, he answered a few questions I had a week or two later, which really showed he stands by his work and isn’t just there to take your money and move on. It felt good knowing I could trust him. I’ll definitely be calling Tito again for any future service needs, and I’ve already passed his contact info along to all my buddies. Highly recommend!
    Tito contacted me promptly, got the information that he needed from me, and promptly scheduled someone to come the very next day. The service technician was polite, courteous, capable and got us up and running. He even did the work to obtain the required parts under our existing warranty.Great work Setpoint. Thank you
    Sarah Berens
    16:06 17 Apr 25
    Great experience with Setpoint Services! So happy I found a company I can trust.
    Response from the owner 16:32 19 Apr 25
    Thank you so much for the kind words! We're thrilled to hear you had a great experience with Setpoint Services. It's always our goal to be a company you can count on, and we're grateful for your trust. Looking forward to serving you again in the future!
    Andrew Crowley
    17:12 14 Apr 25
    Tito provided excellent information and service for our air conditioning unit when it got clogged.He and his team responded immediately and was able to arrive early the following morning. They diagnosed and treated the problem quickly and efficiently. He took care to answer questions and provide any follow up we might need.I couldn't recommend Tito enough for all your HVAC needs.Thanks Setpoint!!!
    Response from the owner 16:34 19 Apr 25
    Thank you so much for the amazing review! We’re so glad the team could help out quickly and get your AC back in shape. We take great pride in providing thorough, thoughtful service, and it means a lot to hear that it made a difference for you. We truly appreciate your recommendation and are always here whenever you need us. Thanks again for choosing Setpoint!
    pechan kaun
    22:03 22 Jan 25
    Great service 👍
    Response from the owner 16:36 19 Apr 25
    Thanks so much! We appreciate the support and are always here when you need us.
    Michael Collins
    19:32 17 Jan 25
    Setpoint helped us out when we were in a pinch. Thanks guys!
    Response from the owner 16:37 19 Apr 25
    We’re so glad we could be there when you needed us! Thanks for the kind words—don’t hesitate to reach out anytime. We’ve got your back!
    James mcKinney
    19:17 17 Jan 25
    Fast and reliable service. New installs or service to pre existing equipment Setpoint does it all.Reasonable prices for excellent service and craftsmanship. Setpoint was able to coordinate with the tenants of my rental property and communicate with them 1 on 1 which took that stress off my plate.
    Response from the owner 16:35 19 Apr 25
    Thank you for the great feedback! We're so glad to hear you were happy with both the quality of our work and the communication throughout the process. Taking the stress off your plate is exactly what we're here for, and we appreciate the trust you placed in Setpoint for your rental property. Whether it's new installs or ongoing service, we’ve got you covered!
    Hector Martinez
    17:51 10 Dec 24
    Setpoint Services is our main HVAC company. Tito will not make you wait days or have you talk to dispatchers and secretaries. He is upfront with his rates and estimates. He shows up, communicates and fixes issues efficiently. He takes pictures which he includes with the invoice. You get invoices promptly and accurately. Easy to work with. Thank you Tito!!
    Response from the owner 16:38 19 Apr 25
    Wow—thank you for such a detailed and thoughtful review! We're honored to be your go-to HVAC company. Tito takes great pride in being hands-on, transparent, and efficient, and it means a lot to see that recognized. Clear communication, prompt service, and accuracy are what we strive for every time. Thanks again for your continued trust and support—we truly appreciate it!
    I use Tito from SetPoint Services for all my HVAC needs!!! Get it done right the first time!!!
    Response from the owner 16:39 19 Apr 25
    Thank you for the awesome shoutout! We love hearing that Tito is your go-to for all things HVAC. Getting it done right the first time is what we’re all about. We truly appreciate your trust and loyalty!
    Ben Glinsky
    14:56 07 Dec 24
    I couldn’t be happier with the service I received from Setpoint Services. Tito, the owner and primary technician, is incredibly knowledgeable and skilled. He not only fixed our reach-in coolers efficiently but also took the time to explain the issues and the solutions in clear, easy-to-understand terms.Tito's commitment to quality and customer satisfaction is evident in his work. I highly recommend Setpoint Services for all your HVACR needs.
    Response from the owner 16:40 19 Apr 25
    Thank you so much for the kind and thoughtful review! We're thrilled to hear you had such a positive experience with Tito and the service on your reach-in coolers. Taking the time to explain things clearly and ensure quality work is a big part of what we strive for at Setpoint. We truly appreciate your recommendation and are always here for your HVACR needs!

    Commercial Refrigeration Services

    Walk-In Cooler

    Repairs, Installation and Sales

    Reach-In Cooler

    Repairs, Installation and Sales

    Ice Machine

    Repair, Sales, Service and Install

    Maintenance

    Refrigeration Preventative Maintenance

    HVAC Installs

    Commercial Service and Installs

    HVAC Repairs

    Commercial AC/Heat Repairs

    Water Chiller Repairs

    Repairs and Maintenance

    Glycol Chiller Repair

    Repairs and Maintenance

    Hot Side Repair

    Equipment, Repair and Sales

    Wine Coolers

    Installation and Repair

    Exhaust Hood Systems

    Rebuild - Repair - Service

    We are Factory Authorized Representatives for Several Commercial Refrigeration Systems!

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    Setpoint_Services_Logo

    Why Choose Us for Commercial Refrigeration

    Here at Setpoint Services LLC, we are committed to keeping your equipment running efficiently and cost-effectively. Whether it’s a walk-in cooler, HVAC system, or ice machine, we provide reliable repairs, installations, and preventative maintenance services to meet your unique needs.

    We specialize in:

    • Walk-in Coolers/Freezers
    • Ice Machines
    • Wine Coolers & HVAC Systems
    • Energy Management Solutions

    Our expertise extends to a wide variety of businesses, including local food retailers, convenience stores, medical and drug stores, ice plants, and restaurants. We don’t just fix the problem—we ensure you understand what’s needed to get your equipment back in top shape, and we work to minimize downtime and prevent future issues.

    We also understand the importance of controlling energy expenses. That’s why we offer energy management solutions that can help reduce your operational costs. Plus, if your unit qualifies, we can provide extended labor and parts warranties to give you added peace of mind.

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