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Austin Texas and Surrounding Areas

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    Tito
    7/25/2026
    9111 San Marcos Hwy, Lockhart, Tx 78644
    Setpoint Services completed an emergency commercial rooftop air conditioner repair for a 7-Eleven convenience store in Lockhart, Texas. The customer reported that one of the rooftop HVAC units had stopped cooling, requiring immediate diagnosis to restore comfort inside the store. Upon arrival, our technician found the condensing section was not operating because the compressor contactor was not receiving a 24-volt control signal. Electrical testing confirmed that the thermostat was supplying 24 VAC, but the rooftop unit's control board was not sending power to the contactor. The failed control board prevented the condenser from starting, resulting in a complete loss of cooling. To restore air conditioning as quickly as possible, Setpoint Services temporarily bypassed the failed control board, allowing the condenser and compressor to operate normally until a replacement control board can be installed. The system was restarted, monitored through a complete operating cycle, and verified to be cooling properly. Final operating conditions measured 135 PSI suction pressure, 370 PSI discharge pressure, and a 16°F temperature split, confirming normal cooling performance following the temporary repair. The rooftop unit was operating correctly at the time of departure. A replacement OEM control board has been recommended to return the system to its original factory control configuration and provide a permanent repair.
    Tito
    7/25/2026
    206 Trinity St, Unit 110 Austin, TX 78701
    Setpoint Services completed a commercial walk-in cooler refrigeration repair at Taqueria De Diez Downtown Austin, located at 206 Trinity St, Unit 110, Austin, TX 78701. The customer reported the walk-in cooler was no longer maintaining the desired box temperature. Inspection of the Heatcraft refrigeration system revealed a low refrigerant charge and a condenser coil heavily restricted by dirt and debris, reducing heat transfer and overall system efficiency. Our technician thoroughly cleaned the condenser coil using commercial coil cleaner and water to restore proper airflow and heat rejection. The refrigeration system was then recharged with 4 pounds of R-22 refrigerant, restoring the proper operating charge. After charging, the liquid line sight glass cleared, confirming a full liquid column. Final operating conditions measured 45 PSI suction pressure, 260 PSI discharge pressure, and a clear sight glass, verifying normal refrigeration performance had been restored. During the repair, it was determined that the amount of refrigerant required indicates a significant refrigerant leak within the system. Based on the age and condition of the equipment, the evaporator coil is the most likely source of the leak. Because this refrigeration system operates on R-22 refrigerant, which has been phased out and is increasingly expensive and difficult to obtain, Setpoint Services recommended replacing both the walk-in cooler condensing unit and evaporator coil. A complete system replacement proposal will be provided to the customer.
    Tito
    7/24/2026
    2700 W Anderson Lane Ste 202 Austin, Texas 78757
    Setpoint Services performed commercial refrigeration maintenance and diagnostics on a Taylor RC25N-27 remote-condensing margarita machine at Cover 3 – Anderson Lane in Austin, Texas after the customer reported the machine was intermittently shutting down during operation. Upon arrival, the remote air-cooled condenser was found heavily impacted with dirt and debris. The condenser cabinet and refrigerant piping were extremely hot to the touch, indicating restricted heat rejection and elevated operating temperatures. The condenser coil was thoroughly cleaned using commercial coil cleaner and water to restore proper airflow and improve condenser performance. Following the condenser cleaning, the refrigeration system was restarted and monitored through a complete operating cycle. Final operating conditions stabilized at approximately 16 PSI suction pressure and 325 PSI discharge pressure with a 90°F outdoor ambient temperature, confirming improved condenser performance after cleaning. While monitoring the equipment, Setpoint Services observed the condensing unit complete a normal refrigeration pump-down cycle when the dispenser satisfied and closed the liquid-line solenoid. The low-pressure control shut the condensing unit down as designed, confirming normal system operation rather than a refrigeration fault. During the inspection, approximately 25% of the rear condenser coil was found to have severely flattened fins. Evidence indicates the condenser fan blade previously contacted the coil, permanently restricting airflow through a significant portion of the condenser. Although the system was operating at the time of departure, the damaged condenser coil continues to reduce heat rejection and may contribute to elevated head pressures and reduced reliability during peak summer temperatures. Additional recommendations include replacing the deteriorated suction-line insulation, replacing the compressor start components, installing the missing electrical disconnect faceplate, and considering replacement of the complete remote condenser due to the extensive condenser coil damage. This maintenance visit included condenser cleaning and operational testing only. Internal cleaning of the margarita machine barrel and product-contact components is outside the scope of Setpoint Services' commercial refrigeration maintenance services. The system was operating normally and completing its designed pump-down cycle at the time of departure, with continued monitoring recommended until the damaged condenser can be repaired or replaced.
    Tito
    7/23/2026
    30500 Berry Creek Dr, Georgetown, TX 78628, USA
    Completed commercial ice machine repair and preventive maintenance on a Hoshizaki KMD-505MAJ ice machine after the customer reported the unit was not producing ice properly. Upon inspection, the condenser coil was found to be heavily impacted with dirt and debris, significantly restricting airflow through the condenser. The restricted airflow caused elevated condensing temperatures, reducing refrigeration efficiency and extending ice production times. Performed a thorough condenser coil cleaning to restore proper airflow and heat rejection. After cleaning, the ice machine was monitored through a complete freeze and harvest cycle to verify proper operation. Refrigeration system performance was tested before and after the service. Final operating pressures measured approximately 55 PSIG suction and 275 PSIG discharge during the freeze cycle, which are within Hoshizaki’s recommended operating range for the existing ambient conditions. Harvest pressures were also verified and found to be normal. The freeze cycle was timed at 31 minutes, which falls within the manufacturer’s specifications. The machine completed a normal harvest cycle and resumed dropping ice properly, confirming that condenser airflow restriction was the primary cause of the production issue. At the time of departure, the commercial ice machine was operating normally with proper refrigeration pressures, acceptable freeze cycle duration, and normal harvest operation. Regular preventive maintenance, including routine condenser coil cleaning, is recommended to maximize ice production, improve energy efficiency, reduce compressor operating temperatures, and help prevent unexpected breakdowns in commercial ice machines serving restaurants, hotels, bars, and other food service facilities. Setpoint Services will follow up with the customer over the next several days to verify the machine continues producing ice normally.
    Tito
    7/23/2026
    10212 Menchaca Rd Austin, TX 78748 United States
    Completed commercial refrigeration repair on a True Refrigeration T-35 reach-in cooler after the customer reported the unit was no longer cooling properly. Upon arrival, the evaporator fan motor was operating, but the condenser fan motor and compressor were not running. A detailed electrical inspection revealed the power supply wiring feeding the condenser section had burned, causing a loss of power to the compressor and condenser fan assembly. Repaired and reconnected the damaged electrical wiring, restoring power to the refrigeration system. During the inspection, the condenser coil was found to be heavily contaminated with oil, grease, and debris, severely restricting airflow and reducing the unit’s ability to reject heat efficiently. Performed a thorough condenser coil cleaning using commercial coil cleaner to restore proper airflow and improve refrigeration performance. After completing the repairs, the reach-in cooler was restarted and monitored through normal operation. Verified proper compressor startup, condenser fan motor operation, and overall refrigeration performance. The unit successfully pulled the cabinet temperature below 40°F before departure, confirming that the refrigeration system was operating correctly. At the time of departure, the True Refrigeration reach-in cooler was operating normally with proper compressor operation, condenser airflow, and cooling performance. Routine commercial refrigeration preventive maintenance, including condenser coil cleaning and electrical inspections, is recommended to improve energy efficiency, reduce compressor operating temperatures, and help prevent unexpected refrigeration failures in busy restaurant and bar environments.
    Tito
    7/23/2026
    6507 Circle S Rd Austin, TX 78745 United States
    Completed commercial rooftop HVAC repair on a Rheem RKNL-A060JK10E rooftop unit after the customer reported the air conditioning system was not cooling properly. Upon arrival, the rooftop unit was powered on; however, the compressor was not operating. A detailed electrical inspection found the compressor run capacitor terminal connection had burned off, preventing the compressor from starting. The damaged terminal connection was repaired and securely reconnected, restoring normal compressor operation. After startup, system performance testing revealed an elevated discharge pressure of approximately 480 PSI, indicating poor condenser heat rejection. The condenser fan motor run capacitor was tested and found to be outside the manufacturer’s acceptable tolerance, reducing condenser fan performance. Replaced the failed condenser fan motor run capacitor and thoroughly cleaned the condenser coil to restore proper airflow and improve system efficiency. Following the repairs, the rooftop unit was restarted and monitored through normal operation. Final operating pressures stabilized at approximately 130 PSI suction and 430 PSI discharge, confirming improved refrigeration performance. Verified proper compressor operation, condenser fan operation, and overall cooling performance before leaving the site. At the time of departure, the Rheem rooftop unit was operating normally with proper airflow, stable refrigerant pressures, and reliable compressor operation. Routine commercial HVAC preventive maintenance, including condenser coil cleaning and capacitor testing, is recommended to improve energy efficiency, reduce compressor stress, and help prevent unexpected rooftop unit failures in commercial buildings.

    We are Factory Authorized Representatives for Several Commercial Refrigeration Systems!

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    Why Choose Us for Commercial Refrigeration

    Here at Setpoint Services LLC, we are committed to keeping your equipment running efficiently and cost-effectively. Whether it’s a walk-in cooler, HVAC system, or ice machine, we provide reliable repairs, installations, and preventative maintenance services to meet your unique needs.

    We specialize in:

    • Walk-in Coolers/Freezers
    • Ice Machines
    • Wine Coolers & HVAC Systems
    • Energy Management Solutions

    Our expertise extends to a wide variety of businesses, including local food retailers, convenience stores, medical and drug stores, ice plants, and restaurants. We don’t just fix the problem—we ensure you understand what’s needed to get your equipment back in top shape, and we work to minimize downtime and prevent future issues.

    We also understand the importance of controlling energy expenses. That’s why we offer energy management solutions that can help reduce your operational costs. Plus, if your unit qualifies, we can provide extended labor and parts warranties to give you added peace of mind.

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    License & Certifications

    Texas TACLA00116720C

    4.9