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Austin Texas and Surrounding Areas

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    Tito
    8/1/2026
    901 State Highway 95, Bastrop, TX 78602
    Performed commercial HVAC preventive maintenance on three air conditioning systems, including two Rheem split systems and one Carrier rooftop package unit. Chemically cleaned all condenser coils to restore proper airflow and improve system efficiency. Replaced failed condenser run capacitors on both Rheem split systems after testing revealed they were outside manufacturer specifications. Diagnosed and repaired a blown low-voltage fuse on one indoor air handler, restoring the system to normal operation before completing maintenance. Verified thermostat operation, inspected electrical components, measured compressor amperage, checked refrigerant operating pressures, and recorded supply air temperatures to confirm proper cooling performance. All three systems were operating and maintaining temperature upon completion of service. During the inspection, identified several building maintenance issues, including deteriorated duct insulation above the ceiling, approximately eight damaged return air grilles requiring replacement, and severely restricted return air filters that were limiting airflow. Temporary screws were installed in loose return grilles to prevent them from falling and creating a safety hazard. Recommended replacing the damaged grilles, repairing the duct insulation, and installing new air filters to improve airflow, cooling performance, and occupant safety.
    Han
    7/30/2026
    2215 Westlake Dr, Austin, TX 78746
    Setpoint Services completed comprehensive commercial refrigeration and HVAC preventive maintenance at Lake Austin Marina in Austin, Texas. Preventative maintenance was performed on multiple reach-in coolers, Mitsubishi mini-split air conditioning systems, and Polar Temp outdoor ice box refrigeration units to improve reliability, cooling performance, and energy efficiency. As part of the refrigeration maintenance program, all reach-in cooler media filters were replaced, condensate drain lines were cleared, and each unit was inspected to verify proper cooling operation and temperature performance. A service call was also completed on a True Refrigeration reach-in cooler after the customer reported poor cooling performance and water accumulation. Refrigerant operating pressures were tested and found to be within normal operating specifications. Further inspection determined the cooler was operating correctly, with excessive product loading restricting evaporator airflow and contributing to condensation. Recommendations were provided to improve airflow by reducing product blockage around the evaporator section. Preventive maintenance was also completed on two Mitsubishi Electric mini-split systems. Both outdoor condenser coils were chemically cleaned to restore proper airflow and improve heat transfer. System operation was verified after cleaning, and both units were producing approximately a 20°F temperature differential, confirming normal cooling performance. In addition, preventive maintenance was performed on two Polar Temp outdoor ice box refrigeration systems. Both condenser coils were chemically cleaned, with the parking lot ice box found heavily restricted by dirt, leaves, and debris that significantly reduced condenser airflow. After cleaning, condenser performance improved substantially, allowing both ice box refrigeration systems to return to below-freezing operating temperatures. Regular condenser coil cleaning helps reduce compressor stress, improve energy efficiency, and prevent costly refrigeration breakdowns during peak summer conditions.
    Tito
    7/29/2026
    2901 S Capital of Texas Hwy, Suite E-03, Austin, TX 78746
    Setpoint Services diagnosed and repaired a commercial HVAC condensate drainage issue for a Trane ceiling-mounted air handler in Austin, Texas, after the customer reported water leaking through the ceiling. Upon inspection, the auxiliary drain pan was found completely full of water due to a clogged condensate drain line, causing the drain pan to overflow and leak into the occupied space below. The condensate drain line was professionally cleaned using commercial drain line cleaner and thoroughly flushed to restore proper condensate flow. Standing water was removed from the auxiliary drain pan, and the primary drain was tested to verify proper drainage after the blockage was cleared. During the inspection, it was also discovered that the auxiliary drain pan had become bent over time, causing water to collect below the existing condensate float safety switch. Because of this deformation, the float switch could not provide adequate overflow protection before the pan began to overflow. An attempt was made to relocate the condensate float safety switch to a more effective location; however, the existing low-voltage wiring was too short to complete the relocation. The drain pan was adjusted as much as possible to improve drainage until a permanent repair can be completed. Additional inspection revealed that the condensate discharge enters a separate building drain that appears to be partially restricted. Since this drain is part of the building's plumbing system and not the HVAC equipment, a licensed plumber was recommended if drainage problems continue. This Trane air handler is connected to a building water-source HVAC system utilizing a chilled water and cooling tower loop. The air handler was tested after service and verified to be draining properly and operating normally before departure. Recommendations were provided to replace or relocate the condensate float safety switch with new low-voltage wiring, replace the bent auxiliary drain pan to restore proper overflow protection, and have the building plumbing drain inspected if future drainage issues occur. Routine commercial HVAC drain maintenance helps prevent ceiling leaks, water damage, mold growth, and unexpected system shutdowns.
    Tito
    7/25/2026
    9111 San Marcos Hwy, Lockhart, Tx 78644
    Setpoint Services completed an emergency commercial rooftop air conditioner repair for a 7-Eleven convenience store in Lockhart, Texas. The customer reported that one of the rooftop HVAC units had stopped cooling, requiring immediate diagnosis to restore comfort inside the store. Upon arrival, our technician found the condensing section was not operating because the compressor contactor was not receiving a 24-volt control signal. Electrical testing confirmed that the thermostat was supplying 24 VAC, but the rooftop unit's control board was not sending power to the contactor. The failed control board prevented the condenser from starting, resulting in a complete loss of cooling. To restore air conditioning as quickly as possible, Setpoint Services temporarily bypassed the failed control board, allowing the condenser and compressor to operate normally until a replacement control board can be installed. The system was restarted, monitored through a complete operating cycle, and verified to be cooling properly. Final operating conditions measured 135 PSI suction pressure, 370 PSI discharge pressure, and a 16°F temperature split, confirming normal cooling performance following the temporary repair. The rooftop unit was operating correctly at the time of departure. A replacement OEM control board has been recommended to return the system to its original factory control configuration and provide a permanent repair.
    Tito
    7/25/2026
    206 Trinity St, Unit 110 Austin, TX 78701
    Setpoint Services completed a commercial walk-in cooler refrigeration repair at Taqueria De Diez Downtown Austin, located at 206 Trinity St, Unit 110, Austin, TX 78701. The customer reported the walk-in cooler was no longer maintaining the desired box temperature. Inspection of the Heatcraft refrigeration system revealed a low refrigerant charge and a condenser coil heavily restricted by dirt and debris, reducing heat transfer and overall system efficiency. Our technician thoroughly cleaned the condenser coil using commercial coil cleaner and water to restore proper airflow and heat rejection. The refrigeration system was then recharged with 4 pounds of R-22 refrigerant, restoring the proper operating charge. After charging, the liquid line sight glass cleared, confirming a full liquid column. Final operating conditions measured 45 PSI suction pressure, 260 PSI discharge pressure, and a clear sight glass, verifying normal refrigeration performance had been restored. During the repair, it was determined that the amount of refrigerant required indicates a significant refrigerant leak within the system. Based on the age and condition of the equipment, the evaporator coil is the most likely source of the leak. Because this refrigeration system operates on R-22 refrigerant, which has been phased out and is increasingly expensive and difficult to obtain, Setpoint Services recommended replacing both the walk-in cooler condensing unit and evaporator coil. A complete system replacement proposal will be provided to the customer.
    Tito
    7/24/2026
    2700 W Anderson Lane Ste 202 Austin, Texas 78757
    Setpoint Services performed commercial refrigeration maintenance and diagnostics on a Taylor RC25N-27 remote-condensing margarita machine at Cover 3 – Anderson Lane in Austin, Texas after the customer reported the machine was intermittently shutting down during operation. Upon arrival, the remote air-cooled condenser was found heavily impacted with dirt and debris. The condenser cabinet and refrigerant piping were extremely hot to the touch, indicating restricted heat rejection and elevated operating temperatures. The condenser coil was thoroughly cleaned using commercial coil cleaner and water to restore proper airflow and improve condenser performance. Following the condenser cleaning, the refrigeration system was restarted and monitored through a complete operating cycle. Final operating conditions stabilized at approximately 16 PSI suction pressure and 325 PSI discharge pressure with a 90°F outdoor ambient temperature, confirming improved condenser performance after cleaning. While monitoring the equipment, Setpoint Services observed the condensing unit complete a normal refrigeration pump-down cycle when the dispenser satisfied and closed the liquid-line solenoid. The low-pressure control shut the condensing unit down as designed, confirming normal system operation rather than a refrigeration fault. During the inspection, approximately 25% of the rear condenser coil was found to have severely flattened fins. Evidence indicates the condenser fan blade previously contacted the coil, permanently restricting airflow through a significant portion of the condenser. Although the system was operating at the time of departure, the damaged condenser coil continues to reduce heat rejection and may contribute to elevated head pressures and reduced reliability during peak summer temperatures. Additional recommendations include replacing the deteriorated suction-line insulation, replacing the compressor start components, installing the missing electrical disconnect faceplate, and considering replacement of the complete remote condenser due to the extensive condenser coil damage. This maintenance visit included condenser cleaning and operational testing only. Internal cleaning of the margarita machine barrel and product-contact components is outside the scope of Setpoint Services' commercial refrigeration maintenance services. The system was operating normally and completing its designed pump-down cycle at the time of departure, with continued monitoring recommended until the damaged condenser can be repaired or replaced.

    We are Factory Authorized Representatives for Several Commercial Refrigeration Systems!

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    Why Choose Us for Commercial Refrigeration

    Here at Setpoint Services LLC, we are committed to keeping your equipment running efficiently and cost-effectively. Whether it’s a walk-in cooler, HVAC system, or ice machine, we provide reliable repairs, installations, and preventative maintenance services to meet your unique needs.

    We specialize in:

    • Walk-in Coolers/Freezers
    • Ice Machines
    • Wine Coolers & HVAC Systems
    • Energy Management Solutions

    Our expertise extends to a wide variety of businesses, including local food retailers, convenience stores, medical and drug stores, ice plants, and restaurants. We don’t just fix the problem—we ensure you understand what’s needed to get your equipment back in top shape, and we work to minimize downtime and prevent future issues.

    We also understand the importance of controlling energy expenses. That’s why we offer energy management solutions that can help reduce your operational costs. Plus, if your unit qualifies, we can provide extended labor and parts warranties to give you added peace of mind.

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    License & Certifications

    Texas TACLA00116720C

    4.9