811 Sun City Blvd. Georgetown TX 78633-4989
Tito · June 25, 2026 · Near Sun City Boulevard, Georgetown TX 78633

Setpoint Services diagnosed and repaired a Scotsman C0330SA-1E commercial ice machine with severe calcium and mineral buildup affecting water circulation and ice production. Upon inspection, the water system was found heavily scaled throughout the sump, water distribution system, evaporator, and circulation pump assembly. The water supply tube between the circulation pump and evaporator was completely clogged with mineral deposits, preventing proper water flow across the evaporator plate.
To meet the customer's immediate need for an upcoming event, the restriction was removed and the water system was cleaned enough to restore proper circulation and return the commercial ice machine to operation. The unit was verified producing ice before departure.
Due to the excessive mineral buildup, the circulation pump may have sustained damage from prolonged operation under restricted water flow. If water flow problems return, replacement of the circulation pump may be necessary. A complete commercial ice machine deep cleaning, descaling, and sanitizing service is strongly recommended to remove remaining scale, restore efficiency, and help prevent compressor damage, reduced ice production, and future breakdowns.
Setpoint Services also recommended enrolling both ice machines in a quarterly preventative maintenance program that includes descaling, sanitizing, operational testing, and routine inspections to maximize equipment life, improve reliability, and reduce costly emergency repairs.
