11601 Research Blvd. Austin, TX 78759
Setpoint Services completed a commercial Hoshizaki ice machine repair at Estância Brazilian Steakhouse in North Austin, Texas. We were subcontracted by HVAC Tech LLC to diagnose and restore proper operation of a Hoshizaki KM-2600SRJZ3 commercial ice machine after the unit experienced water flow issues affecting normal ice production.
Upon inspection, our technician found that one of the water filters had been installed upside down in the filtration manifold, restricting water flow into the ice machine. The improperly installed filter was corrected, restoring proper water flow to the sump and evaporator water distribution system.
After correcting the installation, the Hoshizaki ice machine was restarted and monitored through its operating cycle. Proper water fill was verified, and the machine successfully completed its normal freeze and harvest cycles without additional faults or operational issues. Ice production returned to normal, confirming the restriction had been eliminated.
Proper water filtration installation is critical for commercial ice machines, as restricted water flow can reduce ice production, shorten harvest cycles, increase compressor run time, and contribute to premature component wear. Correcting the filter installation restored reliable operation without the need for additional repairs.
The commercial Hoshizaki ice machine was fully operational upon departure, and no further repairs were required at the time of service. Setpoint Services provides commercial ice machine repair, preventative maintenance, water filtration services, and emergency refrigeration repair throughout Austin, Round Rock, Georgetown, Cedar Park, and the surrounding Central Texas area.
