Heatcraft Walk-In Cooler Low Refrigerant & Leak Diagnosis 08.31.26

Han · August 31, 2026 · Near Research Boulevard, Austin TX 78750

Setpoint Services performed commercial walk-in cooler repair and refrigeration diagnostics at Little Caesars on Anderson Mill...

Setpoint Services performed commercial walk-in cooler repair and refrigeration diagnostics at Little Caesars on Anderson Mill in Austin, Texas. The Heatcraft R-404A walk-in refrigeration system was found approximately five pounds low on refrigerant. Five pounds of R-404A were added to restore the system charge and improve refrigeration operation while additional system problems were identified.

Inspection of the Heatcraft evaporator found the coil extremely dirty, with substantial buildup restricting airflow and reducing heat-transfer efficiency. Both the evaporator and condenser coils were recommended for a thorough cleaning. The installed evaporator also appeared to be configured as a freezer-style evaporator, raising concern about whether the evaporator and condensing unit were properly matched for the walk-in cooler application.

Significant oil residue was also discovered around the low-pressure control and associated refrigeration piping. Combined with the system being approximately five pounds low on R-404A, these conditions indicated a potential refrigerant leak. A complete commercial refrigeration leak search was recommended because adding refrigerant only restores the charge temporarily and does not correct the source of refrigerant loss.

An additional issue was identified with the discharge-line temperature control, which had become disconnected from the compressor discharge line. Follow-up service was recommended to deep clean the refrigeration coils, locate and repair the refrigerant leak, inspect the low-pressure control area, correct the discharge-line temperature control, verify equipment compatibility, and confirm proper walk-in cooler operation.

Map near Near Research Boulevard, Austin TX 78750

Excellent rating
Based on 48 reviews
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
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May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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Mimi Sanford Buscemi
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Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
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The Little Darlin
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Tito is the best!!! I’ve never met a company with better availability, professionalism, and strive to fix your AC needs. They get it done!!!
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Annakaren Quijano
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Tito was very professional and even thought he ran into some unexpected AC issues, he kept his cool and did a superb job.
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Bo McCarver
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Best quality service i have ever experienced. I would highly recommend this company anytime!!!
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Jack Gunter Jr.
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Always prompt service and good rates
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Irish and Angry
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Had our commercial ice machine maintenance done after 2 years of it not being serviced. Great communication and he was amazing at explaining everything. The quote and invoice received were extremely thorough with detailed notes which was very helpful. I’d highly recommend these guys to anyone!
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Jayme Sanders
License & Certifications

Texas TACLA00116720C

4.9