HYFRA Industrial Process Chiller Refrigerant Leak & Emergency Service 09.04.26

Han · September 4, 2026 · Near Long Vista Drive, Austin TX 78728

Setpoint Services provided ongoing emergency industrial chiller service for a HYFRA Sigma34-S process chiller at Muto Technol...

Setpoint Services provided ongoing emergency industrial chiller service for a HYFRA Sigma34-S process chiller at Muto Technology in Austin, Texas. The chiller developed a severe active refrigerant and compressor oil leak at the condenser coil inlet/discharge connection. Because the replacement condenser coil had already been ordered but was still in transit, repeated temporary service visits were required to keep this critical process cooling system operational while awaiting the permanent condenser replacement.

The active condenser leak caused continuing loss of R-410A refrigerant, requiring repeated pressure checks, refrigerant charging, reservoir temperature monitoring, and operational testing under load. As the condenser failure progressed, compressor oil began escaping through the leaking connection and accumulating around the chiller. Factory-approved PVE compressor oil was added as required to protect the refrigeration circuit while temporary operation continued.

Multiple emergency and after-hours visits were performed as refrigerant loss increased. Approximately 20 pounds of R-410A refrigerant were consumed across the temporary service visits documented on this invoice. Setpoint Services continued coordinating with the manufacturer's distributor regarding the replacement HYFRA condenser coil and requested expedited next-day air shipment once the replacement coil reached the distributor.

These repairs and refrigerant additions were temporary measures intended to maintain industrial process cooling until the failed condenser coil could be permanently replaced.

Map near Near Long Vista Drive, Austin TX 78728

Excellent rating
Based on 48 reviews
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
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May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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Mimi Sanford Buscemi
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Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
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The Little Darlin
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Tito is the best!!! I’ve never met a company with better availability, professionalism, and strive to fix your AC needs. They get it done!!!
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Annakaren Quijano
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Tito was very professional and even thought he ran into some unexpected AC issues, he kept his cool and did a superb job.
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Bo McCarver
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Best quality service i have ever experienced. I would highly recommend this company anytime!!!
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Jack Gunter Jr.
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Always prompt service and good rates
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Irish and Angry
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Had our commercial ice machine maintenance done after 2 years of it not being serviced. Great communication and he was amazing at explaining everything. The quote and invoice received were extremely thorough with detailed notes which was very helpful. I’d highly recommend these guys to anyone!
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Jayme Sanders
License & Certifications

Texas TACLA00116720C

4.9