Manitowoc Commercial Ice Machine Water Fault Repair & Deep Cleaning – Round Rock, TX 10.02.26

Han · October 2, 2026 · Near University Boulevard, Round Rock TX 78665

Setpoint Services performed commercial ice machine repair and deep cleaning on a Manitowoc IYT0420A-161 at Night Owl Bar in Round Rock, Texas. The customer reported intermittent shutdowns and recurring water-related fault codes. Diagnostic testing identified five E20 Water Fault errors and one E5 Long Freeze error. After consulting Manitowoc technical support, the water-level/ice-thickness sensor was identified as the likely cause of the intermittent shutdowns, while buildup in the water-distribution system was suspected of contributing to the long freeze condition.
The faulty sensor was replaced, and the ice machine underwent extensive cleaning and sanitizing. Internal water-distribution tubing was removed and thoroughly cleaned to eliminate accumulated debris and buildup. The evaporator area, water circuit, water-distribution components, and ice storage bin were also cleaned and sanitized. Following repairs, the Manitowoc ice machine was tested through more than three complete freeze and harvest cycles, with normal ice production and harvesting verified. The machine was operating normally at departure, with continued monitoring recommended for any recurrence of E20 or E5 fault codes.

Excellent rating
Based on 54 reviews

They responded and came onsite quickly which was really appreciated. Would recommend!

Mike McCauley

Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!

K G

Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!

Kirin Vieira

Quick response. Excellent service. I would highly recommend to anyone.

Tracey Mills

I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.

Corbin Matise

I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future

May Ehresman

These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!

Mimi Sanford Buscemi

Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,

The Little Darlin

Manitowoc Commercial Ice Machine Water Fault Repair & Deep Cleaning – Round Rock, TX 10.02.26

Austin Phone

License & Certifications

Texas TACLA00116720C