Gelato Display Case Repair in Austin TX – Oscartek Defrost Sensor Replacement

Gelato Display Case Repair in Austin TX – Oscartek Defrost Sensor Replacement · May 9, 2026 · Near North Highway 183, Austin TX 78750

Performed commercial refrigeration repair on an Oscartek Ventura gelato display case in Austin TX after customer reported the unit was not defrosting properly.

Diagnosed failed evaporator defrost sensor on Oscartek model VENTURAGEL24 and returned same day after obtaining OEM replacement component through manufacturer warranty process.

Replaced evaporator defrost sensor, verified proper defrost operation, and tested unit operation after repair. System was operating properly and maintaining temperature at time of departure.

Performed two service visits totaling approximately 2 labor hours to diagnose the issue, acquire approved warranty parts, and complete repairs.

We provide commercial refrigeration repair, gelato display case repair, merchandiser repair, and refrigeration service in Austin, Round Rock, Pflugerville, and surrounding areas.

Excellent rating
Based on 55 reviews

Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!

Modelen Cordova Febles

They responded and came onsite quickly which was really appreciated. Would recommend!

Mike McCauley

Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!

K G

Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!

Kirin Vieira

Quick response. Excellent service. I would highly recommend to anyone.

Tracey Mills

I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.

Corbin Matise

I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future

May Ehresman

These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!

Mimi Sanford Buscemi

Gelato Display Case Repair in Austin TX – Oscartek Defrost Sensor Replacement

Austin Phone

License & Certifications

Texas TACLA00116720C