Heatcraft Commercial Walk-In Cooler & Freezer Service – Austin, TX 07.25.26

Tito · July 25, 2026 · Near Trinity Street, Austin TX 78701

Setpoint Services completed a commercial walk-in cooler refrigeration repair at Taqueria De Diez Downtown Austin, located at...

Setpoint Services completed a commercial walk-in cooler refrigeration repair at Taqueria De Diez Downtown Austin, located at 206 Trinity St, Unit 110, Austin, TX 78701. The customer reported the walk-in cooler was no longer maintaining the desired box temperature. Inspection of the Heatcraft refrigeration system revealed a low refrigerant charge and a condenser coil heavily restricted by dirt and debris, reducing heat transfer and overall system efficiency.

Our technician thoroughly cleaned the condenser coil using commercial coil cleaner and water to restore proper airflow and heat rejection. The refrigeration system was then recharged with 4 pounds of R-22 refrigerant, restoring the proper operating charge. After charging, the liquid line sight glass cleared, confirming a full liquid column. Final operating conditions measured 45 PSI suction pressure, 260 PSI discharge pressure, and a clear sight glass, verifying normal refrigeration performance had been restored.

During the repair, it was determined that the amount of refrigerant required indicates a significant refrigerant leak within the system. Based on the age and condition of the equipment, the evaporator coil is the most likely source of the leak. Because this refrigeration system operates on R-22 refrigerant, which has been phased out and is increasingly expensive and difficult to obtain, Setpoint Services recommended replacing both the walk-in cooler condensing unit and evaporator coil. A complete system replacement proposal will be provided to the customer.

Map — Near Trinity Street, Austin TX 78701

Excellent rating
Based on 54 reviews
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They responded and came onsite quickly which was really appreciated. Would recommend!
Mike McCauley profile picture
Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
K G profile picture
K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
Kirin Vieira profile picture
Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
Corbin Matise profile picture
Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
May Ehresman profile picture
May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
Mimi Sanford Buscemi profile picture
Mimi Sanford Buscemi
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Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
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The Little Darlin
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Texas TACLA00116720C

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