Heatcraft Commercial Walk-In Cooler & Freezer Service – San Marcos, TX 07.09.26

Tito · July 9, 2026 · Near Old Ranch Road 12, San Marcos TX 78666

Setpoint Services responded to a commercial refrigeration service call at a 7-Eleven in San Marcos, Texas after the customer...

Setpoint Services responded to a commercial refrigeration service call at a 7-Eleven in San Marcos, Texas after the customer reported an open-air refrigerated display case was not maintaining proper product temperature. A complete diagnostic inspection was performed on the Heatcraft condensing unit, Vendo refrigerated merchandiser, and Copeland scroll compressor system.

During the inspection, our technician found the condenser coil completely clogged with dirt and debris, severely restricting airflow and reducing refrigeration efficiency. One condenser fan motor had failed, preventing proper heat rejection. The compressor run capacitor was tested and measured only 20 µF on a 40 µF rated capacitor, confirming capacitor failure. The compressor contactor also showed signs of wear and was recommended for replacement to improve system reliability.

A large oil stain was observed on the front left side of the condensing unit, indicating a possible refrigerant leak within the sealed refrigeration system. Due to the failed condenser fan motor and electrical components, the refrigeration system could not operate long enough to accurately verify refrigerant charge, superheat, subcooling, or overall cooling performance.

Setpoint Services recommended replacing the failed condenser fan motor, compressor run capacitor, and compressor contactor, followed by a complete condenser coil cleaning. Once the electrical repairs are completed, the refrigeration system should be restarted and tested to verify refrigerant charge, operating pressures, superheat, subcooling, and overall performance. If the oil residue is confirmed to be from an active refrigerant leak, leak detection and sealed-system repairs should be completed.

Regular commercial refrigeration preventative maintenance, including condenser coil cleaning, electrical component inspections, and refrigerant system performance testing, helps prevent equipment failures, reduce energy consumption, and extend the life of refrigerated display cases and walk-in refrigeration systems throughout San Marcos and Central Texas.

Map — Near Old Ranch Road 12, San Marcos TX 78666

Excellent rating
Based on 54 reviews
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They responded and came onsite quickly which was really appreciated. Would recommend!
Mike McCauley profile picture
Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
K G profile picture
K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
Kirin Vieira profile picture
Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
Corbin Matise profile picture
Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
May Ehresman profile picture
May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
Mimi Sanford Buscemi profile picture
Mimi Sanford Buscemi
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Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
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The Little Darlin
License & Certifications

Texas TACLA00116720C

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