Heatcraft Walk-In Cooler Low Refrigerant & Leak Diagnosis 08.31.26

Han · August 31, 2026 · Near Research Boulevard, Austin TX 78750

Setpoint Services performed commercial walk-in cooler repair and refrigeration diagnostics at Little Caesars on Anderson Mill...

Setpoint Services performed commercial walk-in cooler repair and refrigeration diagnostics at Little Caesars on Anderson Mill in Austin, Texas. The Heatcraft R-404A walk-in refrigeration system was found approximately five pounds low on refrigerant. Five pounds of R-404A were added to restore the system charge and improve refrigeration operation while additional system problems were identified.

Inspection of the Heatcraft evaporator found the coil extremely dirty, with substantial buildup restricting airflow and reducing heat-transfer efficiency. Both the evaporator and condenser coils were recommended for a thorough cleaning. The installed evaporator also appeared to be configured as a freezer-style evaporator, raising concern about whether the evaporator and condensing unit were properly matched for the walk-in cooler application.

Significant oil residue was also discovered around the low-pressure control and associated refrigeration piping. Combined with the system being approximately five pounds low on R-404A, these conditions indicated a potential refrigerant leak. A complete commercial refrigeration leak search was recommended because adding refrigerant only restores the charge temporarily and does not correct the source of refrigerant loss.

An additional issue was identified with the discharge-line temperature control, which had become disconnected from the compressor discharge line. Follow-up service was recommended to deep clean the refrigeration coils, locate and repair the refrigerant leak, inspect the low-pressure control area, correct the discharge-line temperature control, verify equipment compatibility, and confirm proper walk-in cooler operation.

Map — Near Research Boulevard, Austin TX 78750

Excellent rating
Based on 55 reviews
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Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
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Modelen Cordova Febles
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They responded and came onsite quickly which was really appreciated. Would recommend!
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Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
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K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
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Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
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Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
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May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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Mimi Sanford Buscemi
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Texas TACLA00116720C

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