Hoshizaki Commercial Ice Machine Service – Georgetown, TX 07.23.26

Tito · July 23, 2026 · Near Berry Creek Drive, Georgetown TX 78628

Completed commercial ice machine repair and preventive maintenance on a Hoshizaki KMD-505MAJ ice machine after the customer r...

Completed commercial ice machine repair and preventive maintenance on a Hoshizaki KMD-505MAJ ice machine after the customer reported the unit was not producing ice properly. Upon inspection, the condenser coil was found to be heavily impacted with dirt and debris, significantly restricting airflow through the condenser. The restricted airflow caused elevated condensing temperatures, reducing refrigeration efficiency and extending ice production times.

Performed a thorough condenser coil cleaning to restore proper airflow and heat rejection. After cleaning, the ice machine was monitored through a complete freeze and harvest cycle to verify proper operation. Refrigeration system performance was tested before and after the service. Final operating pressures measured approximately 55 PSIG suction and 275 PSIG discharge during the freeze cycle, which are within Hoshizaki’s recommended operating range for the existing ambient conditions. Harvest pressures were also verified and found to be normal.

The freeze cycle was timed at 31 minutes, which falls within the manufacturer’s specifications. The machine completed a normal harvest cycle and resumed dropping ice properly, confirming that condenser airflow restriction was the primary cause of the production issue.

At the time of departure, the commercial ice machine was operating normally with proper refrigeration pressures, acceptable freeze cycle duration, and normal harvest operation. Regular preventive maintenance, including routine condenser coil cleaning, is recommended to maximize ice production, improve energy efficiency, reduce compressor operating temperatures, and help prevent unexpected breakdowns in commercial ice machines serving restaurants, hotels, bars, and other food service facilities. Setpoint Services will follow up with the customer over the next several days to verify the machine continues producing ice normally.

Map near Near Berry Creek Drive, Georgetown TX 78628

Excellent rating
Based on 54 reviews
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They responded and came onsite quickly which was really appreciated. Would recommend!
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Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
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K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
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Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
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Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
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May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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Mimi Sanford Buscemi
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Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
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The Little Darlin
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Texas TACLA00116720C

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