HYFRA Industrial Process Chiller Refrigerant Leak & Emergency Service 09.04.26

Han · September 4, 2026 · Near Long Vista Drive, Austin TX 78728

Setpoint Services provided ongoing emergency industrial chiller service for a HYFRA Sigma34-S process chiller at Muto Technol...

Setpoint Services provided ongoing emergency industrial chiller service for a HYFRA Sigma34-S process chiller at Muto Technology in Austin, Texas. The chiller developed a severe active refrigerant and compressor oil leak at the condenser coil inlet/discharge connection. Because the replacement condenser coil had already been ordered but was still in transit, repeated temporary service visits were required to keep this critical process cooling system operational while awaiting the permanent condenser replacement.

The active condenser leak caused continuing loss of R-410A refrigerant, requiring repeated pressure checks, refrigerant charging, reservoir temperature monitoring, and operational testing under load. As the condenser failure progressed, compressor oil began escaping through the leaking connection and accumulating around the chiller. Factory-approved PVE compressor oil was added as required to protect the refrigeration circuit while temporary operation continued.

Multiple emergency and after-hours visits were performed as refrigerant loss increased. Approximately 20 pounds of R-410A refrigerant were consumed across the temporary service visits documented on this invoice. Setpoint Services continued coordinating with the manufacturer's distributor regarding the replacement HYFRA condenser coil and requested expedited next-day air shipment once the replacement coil reached the distributor.

These repairs and refrigerant additions were temporary measures intended to maintain industrial process cooling until the failed condenser coil could be permanently replaced.

Map — Near Long Vista Drive, Austin TX 78728

Excellent rating
Based on 55 reviews
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Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
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Modelen Cordova Febles
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They responded and came onsite quickly which was really appreciated. Would recommend!
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Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
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K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
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Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
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Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
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May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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Mimi Sanford Buscemi
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Texas TACLA00116720C

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