Older True Reach-In Cooler Compressor Repair 09.01.26

Han · September 1, 2026 · Near West Parmer Lane, Austin TX 78727

Setpoint Services performed commercial refrigeration repair on an older True Manufacturing GDM-69 three-door reach-in cooler...

Setpoint Services performed commercial refrigeration repair on an older True Manufacturing GDM-69 three-door reach-in cooler at Parmer Lane Tavern in Austin, Texas. The aging R-134a refrigeration system was experiencing poor to no cooling due to a compressor that was struggling to start. Because of the age and condition of the equipment, compressor replacement had already been recommended and quoted; however, an attempt was made to temporarily restore the existing compressor and keep the cooler operational.

A hard-start kit was installed on the existing compressor, successfully getting the compressor running again. The condenser coil was thoroughly cleaned to improve heat rejection, standing water was removed from the drain pan, and the condensate drain lines were cleared and checked for proper drainage. After the repair, the refrigeration system was restarted and monitored, with the cabinet temperature dropping below 50°F and continuing to cool before departure.

Due to the age of this True commercial refrigerator and the condition of the compressor, the hard-start kit should not be considered a guarantee of long-term compressor reliability. Compressor replacement was quoted in case the existing compressor fails again, while replacement of the complete reach-in cooler was also recommended rather than continuing to invest in major repairs to aging equipment. An existing piercing access valve on the suction line was additionally noted as a potential current or future refrigerant leak point. The cooler was operational and cooling when Setpoint Services completed the visit.

Map — Near West Parmer Lane, Austin TX 78727

Excellent rating
Based on 55 reviews
Google star 1Google star 2Google star 3Google star 4Google star 5
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
Modelen Cordova Febles profile picture
Modelen Cordova Febles
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They responded and came onsite quickly which was really appreciated. Would recommend!
Mike McCauley profile picture
Mike McCauley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
K G profile picture
K G
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
Kirin Vieira profile picture
Kirin Vieira
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
Corbin Matise profile picture
Corbin Matise
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
May Ehresman profile picture
May Ehresman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
Mimi Sanford Buscemi profile picture
Mimi Sanford Buscemi
License & Certifications

Texas TACLA00116720C

4.9
powered by
review us on