True Commercial Refrigeration Repair – Austin, TX 07.23.26

Tito · July 23, 2026 · Near Menchaca Road, Austin TX 78748

Completed commercial refrigeration repair on a True Refrigeration T-35 reach-in cooler after the customer reported the unit w...

Completed commercial refrigeration repair on a True Refrigeration T-35 reach-in cooler after the customer reported the unit was no longer cooling properly. Upon arrival, the evaporator fan motor was operating, but the condenser fan motor and compressor were not running. A detailed electrical inspection revealed the power supply wiring feeding the condenser section had burned, causing a loss of power to the compressor and condenser fan assembly.

Repaired and reconnected the damaged electrical wiring, restoring power to the refrigeration system. During the inspection, the condenser coil was found to be heavily contaminated with oil, grease, and debris, severely restricting airflow and reducing the unit’s ability to reject heat efficiently. Performed a thorough condenser coil cleaning using commercial coil cleaner to restore proper airflow and improve refrigeration performance.

After completing the repairs, the reach-in cooler was restarted and monitored through normal operation. Verified proper compressor startup, condenser fan motor operation, and overall refrigeration performance. The unit successfully pulled the cabinet temperature below 40°F before departure, confirming that the refrigeration system was operating correctly.

At the time of departure, the True Refrigeration reach-in cooler was operating normally with proper compressor operation, condenser airflow, and cooling performance. Routine commercial refrigeration preventive maintenance, including condenser coil cleaning and electrical inspections, is recommended to improve energy efficiency, reduce compressor operating temperatures, and help prevent unexpected refrigeration failures in busy restaurant and bar environments.

Map — Near Menchaca Road, Austin TX 78748

Excellent rating
Based on 55 reviews
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Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
Modelen Cordova Febles profile picture
Modelen Cordova Febles
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They responded and came onsite quickly which was really appreciated. Would recommend!
Mike McCauley profile picture
Mike McCauley
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Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
K G profile picture
K G
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Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
Kirin Vieira profile picture
Kirin Vieira
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Quick response. Excellent service. I would highly recommend to anyone.
Tracey Mills profile picture
Tracey Mills
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I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
Corbin Matise profile picture
Corbin Matise
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I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
May Ehresman profile picture
May Ehresman
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These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
Mimi Sanford Buscemi profile picture
Mimi Sanford Buscemi
License & Certifications

Texas TACLA00116720C

4.9
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