Commercial Manitowoc Ice Machine Repair in Georgetown TX

Near W 7th St., Suite 105 Georgetown, TX 78626

July 2, 2026 — Georgetown, TX

For a busy restaurant, a commercial ice machine that stops producing reliable ice is more than an inconvenience — it’s a threat to service. When a Georgetown restaurant needed a damaged component addressed on its commercial Manitowoc ice machine, Setpoint Services sourced the genuine OEM part and got the unit back to dependable production.

The Issue: A Damaged Bottom Ice Curtain

The bottom ice curtain is a small part with a big job. It helps direct the harvested ice slab into the bin and plays a role in the machine’s harvest and reset sequence. When a curtain is cracked, warped, or torn, it can interfere with clean ice release and consistent production over time. On this unit, the curtain was damaged and due for replacement with a proper factory component.

Sourcing the Right OEM Part Fast

Rather than force-fit a generic substitute, we ordered the genuine Manitowoc OEM ice curtain on an overnight basis to keep restaurant downtime to a minimum. Fast parts sourcing is a core part of commercial refrigeration service — the sooner the correct component is in hand, the sooner the kitchen is back to full ice production.

The Repair: Install and Verify Fitment

Once the factory replacement arrived, our technician returned to complete the installation:

  • Removed the damaged bottom ice curtain from the unit
  • Installed the new genuine Manitowoc OEM ice curtain
  • Verified proper fitment and alignment on the machine
  • Confirmed the requested repair was complete

At the customer’s request, this visit was limited to installation of the replacement component — no additional diagnostic testing was performed. When an operator wants a targeted, part-specific fix, that’s exactly what we deliver.

Ice machine down and losing production? Call 512-992-5537 — Setpoint Services runs 24/7 emergency commercial refrigeration service across Austin and the surrounding area, and we’ll get a tech out fast.

Why Genuine OEM Manitowoc Parts Matter

As a factory-authorized Manitowoc service provider, Setpoint Services installs OEM components built to the machine’s exact specifications. That matters for commercial operators because:

  • OEM parts are engineered for correct fit, so nothing is compromised by a near-match substitute
  • Proper components help protect ice production rates and long-term equipment reliability
  • Using factory parts keeps the machine consistent with its original design and service standards

Whether it’s a single part replacement, a full commercial ice machine repair, or ongoing preventative maintenance, we keep restaurants, bars, and food-service kitchens producing the ice they depend on.

Commercial Ice Machine Repair Across the Austin Area

When your ice production isn’t reliable, downtime gets expensive fast. Call 512-992-5537 for prompt, factory-authorized commercial ice machine service. Setpoint Services proudly serves Austin, Pflugerville, Round Rock, Georgetown, Cedar Park, Leander, Hutto, Taylor, Kyle, Buda, Jarrell, Temple, Belton — and surrounding Austin Area communities.

Setpoint Services — commercial refrigeration and HVAC you can count on.

Check out the Areas We Serve and jobs we are doing by clicking: https://setpoint.services/areas-we-serve/


    Excellent rating
    Based on 55 reviews
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    Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
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    Modelen Cordova Febles
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    They responded and came onsite quickly which was really appreciated. Would recommend!
    Mike McCauley profile picture
    Mike McCauley
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    Amazing service! They responded very quickly and were extremely professional. The work was high quality, and everything was handled efficiently. Very reliable, knowledgeable, and easy to work with. I’m very happy with their service and highly recommend Setpoint Services LLC!
    K G profile picture
    K G
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    Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
    Kirin Vieira profile picture
    Kirin Vieira
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    Quick response. Excellent service. I would highly recommend to anyone.
    Tracey Mills profile picture
    Tracey Mills
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    I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
    Corbin Matise profile picture
    Corbin Matise
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    I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
    May Ehresman profile picture
    May Ehresman
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    These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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    Mimi Sanford Buscemi
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