Replaced Failed Compressor on Rheem Rooftop Unit in Austin, TX

Near San Jacinto Blvd

Service Date: April 3, 2026 — Austin, TX

Setpoint Services responded to a commercial HVAC service call in Austin, TX where a rooftop unit had stopped providing cooling. The equipment on-site was a Ruud/Rheem Commercial Series packaged rooftop unit (Model: RKKB-A180CL25E). Upon diagnosis, our technician confirmed that the Copeland Scroll compressor on Circuit #3 had suffered a terminal blowout — a catastrophic failure mode that destroyed the electrical connection to the compressor windings and resulted in complete refrigerant loss, leaving that circuit fully inoperable.

What We Found

Terminal burnout is one of the more severe compressor failure modes in commercial refrigeration and HVAC systems. When a scroll compressor terminal blows out, refrigerant escapes rapidly and the system loses all charge on the affected circuit. In this case, Circuit #3 — running a Copeland Scroll ZR42K5E-TF5-800 — had to be fully replaced before the system could be returned to service. Both suction and liquid line filter driers were also replaced as part of the repair to ensure system cleanliness after the failure event.

Work Performed

  • Recovered any remaining refrigerant per EPA guidelines
  • Removed failed Copeland Scroll compressor from Circuit #3
  • Installed new replacement compressor
  • Installed new suction line filter drier
  • Installed new liquid line filter drier
  • Pressure tested system with dry nitrogen to confirm integrity and no leaks
  • Performed triple evacuation to remove moisture and non-condensables
  • Recharged system with refrigerant to factory specifications
  • Started and tested Circuit #3 — confirmed proper operation before leaving the site

Commercial HVAC Repair in Austin, TX

Packaged rooftop units are workhorses in commercial settings — and when a compressor fails, the business feels it immediately. Setpoint Services specializes in commercial HVAC repair across Austin and the surrounding Central Texas area, including compressor replacements, refrigerant system restoration, and full unit diagnostics. Whether it’s a single failed circuit or a system-wide issue, our technicians are equipped to get your equipment back online.

Call us at 512-992-5537 or visit our contact page to schedule service.

Setpoint Services — Keeping Austin’s Commercial Equipment Running Right.

Check out the Areas We Serve and jobs we are doing by clicking: https://setpoint.services/areas-we-serve/


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    Setpoint Services repaired the walk-in freezer and walk-in cooler at my brother’s restaurant. Having reliable refrigeration is such a big part of keeping his business running, and I’m glad they were able to help. Thank you to Tito and the team!
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    Modelen Cordova Febles
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    They responded and came onsite quickly which was really appreciated. Would recommend!
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    Tito and his team are great! My system had a cascading number of issues and they stuck it out all day in the heat to get it back up and running. Highly recommend!
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    I’ve worked with Tito for over 10 years, as a business owner. I know that he is in constant pursuit of excellence and highly focused on customer experience. I personally had a great experience working with them and would trust him with anything.
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    These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
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