True Back Bar Cooler Repair in Austin TX

Near Circle S Road Austin, TX 78745

May 26, 2026 — Austin, TX

When a back bar cooler quits, the bar stops moving product — warm beer, slow service, and lost covers during the busiest hours. Setpoint Services was dispatched to a South Austin bar for a commercial refrigeration repair on a True Refrigeration back bar beer cooler that had stopped running entirely.

The Problem: A Back Bar Cooler That Wouldn’t Start

The operator reported a complete compressor failure on a True back bar cooler — the unit was holding no temperature and the compressor would not start. Our technician arrived on site, confirmed the no-start condition, and traced it back to the source rather than simply swapping parts.

The culprit was at the compressor itself: the thermal overload wire connection had burned and disconnected at the overload terminal. With that connection broken, the compressor had no path to start, so the cooler sat dead while the cabinet temperature climbed.

The Repair

Rather than condemn an otherwise healthy compressor, our technician restored the unit with a targeted repair:

  • Diagnosed the compressor no-start condition on the True back bar cooler
  • Repaired the burned compressor overload wiring at the terminal
  • Installed a 3-in-1 compressor hard start kit for clean, reliable startup
  • Cleaned the condenser coil to restore airflow, lower operating temperatures, and improve refrigeration performance
  • Verified the refrigerant charge — confirmed full at the time of service
  • Tested startup amperage and confirmed proper operation before leaving

With the hard start kit in place, startup amperage measured a healthy 5 amps and the compressor cycled cleanly. The cooler was pulling temperature and verified operating properly at departure.

Back bar or reach-in cooler down? Call 512-992-5537 — Setpoint Services runs 24/7 emergency commercial refrigeration service across Austin and the surrounding area, and we’ll get a technician out fast before warm product becomes wasted product.

Why a Burned Overload Connection Happens

On commercial reach-in and back bar coolers, the compressor overload protects the motor windings from heat and overcurrent. A loose, corroded, or undersized connection at that terminal can arc and overheat over time — eventually burning the wire right off and leaving the compressor unable to start. A clogged condenser coil makes it worse, forcing the compressor to work harder and run hotter. That’s why coil cleaning and connection inspection are part of every refrigeration service we perform.

As a factory authorized service provider for Manitowoc, Hoshizaki, Scotsman, Norlake, Master-Bilt and other leading brands, Setpoint Services keeps Austin-area bars, restaurants, and food service operations running — from reach-in and back bar coolers to walk-in coolers and freezers.

Keep Your Refrigeration Running

Most back bar cooler failures give warning signs — longer run times, warmer cabinet temperatures, or a compressor that struggles to start. A preventative maintenance plan catches burned connections and dirty coils before they shut you down on a Friday night.

Setpoint Services provides commercial refrigeration and HVAC repair across Austin, Pflugerville, Round Rock, Georgetown, Cedar Park, Leander, Hutto, Taylor, Kyle, Buda, Jarrell, Temple, Belton — and surrounding Austin Area communities. When your equipment goes down, call 512-992-5537 for fast, factory authorized service.

Setpoint Services — commercial refrigeration and HVAC you can count on, across the Austin area.

Check out the Areas We Serve and jobs we are doing by clicking: https://setpoint.services/areas-we-serve/


    Excellent rating
    Based on 48 reviews
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I called for service on a Sunday and my call was promptly returned which I appreciated. The tech was very helpful walked me through some steps and even took time to have me send a picture of the machine tag so we could help me better over the phone. I would definitely use them in the future
    May Ehresman profile picture
    May Ehresman
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    These guys are amazing! Responded quickly and were out the same day. In addition to repairing my AC unit they did deep clean and maintenance update to my entire system. Recommend 10/10!
    Mimi Sanford Buscemi profile picture
    Mimi Sanford Buscemi
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Tito and his crew have saved our asses more times than we can count. Multiple AC units, kegerators, margarita machines, walk in coolers. You name it, they've fixed it for us, on the fly. Highly reliable, and when they say they're going to be there, they are,
    The Little Darlin profile picture
    The Little Darlin
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Tito is the best!!! I’ve never met a company with better availability, professionalism, and strive to fix your AC needs. They get it done!!!
    Annakaren Quijano profile picture
    Annakaren Quijano
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Tito was very professional and even thought he ran into some unexpected AC issues, he kept his cool and did a superb job.
    Bo McCarver profile picture
    Bo McCarver
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Best quality service i have ever experienced. I would highly recommend this company anytime!!!
    Jack Gunter Jr. profile picture
    Jack Gunter Jr.
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Always prompt service and good rates
    Irish and Angry profile picture
    Irish and Angry
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Had our commercial ice machine maintenance done after 2 years of it not being serviced. Great communication and he was amazing at explaining everything. The quote and invoice received were extremely thorough with detailed notes which was very helpful. I’d highly recommend these guys to anyone!
    Jayme Sanders profile picture
    Jayme Sanders
    License & Certifications

    Texas TACLA00116720C

    4.9